Shipping and transportation

For Spain:

The shipment will be made through transport to the address indicated at the time of ordering, with the shipping costs that are indicated and confirmed in said order, Delivery will be made, in general, within a period of 2 to 6 working days from the day after you place the order and the payment is confirmed. This period may vary depending on the specific circumstances of each order, such as the availability of the chosen product or the shipping area. Likewise, in exceptional circumstances, said period could be altered by extraordinary incidents in the transport service or by difficulties in the delivery of the merchandise. Deliveries are made Monday through Friday. Orders will not be prepared or deliveries will be made on Saturdays, Sundays or holidays.

For other countries:

The shipment will be made through transport to the address indicated at the time of ordering, with the shipping costs that are indicated and confirmed in said order, Delivery will be made, in general, within the period determined for each country Between 7 and 30 days from the day after you place the order and the payment is confirmed. This period may vary depending on the specific circumstances of each order, such as the availability of the chosen product or the shipping area. Likewise, in exceptional circumstances, said period could be altered by extraordinary incidents in the transport service or by difficulties in the delivery of the merchandise. Deliveries are made Monday through Friday. Orders will not be prepared or deliveries will be made on Saturdays, Sundays or holidays.

Expenses:

They are indicated at the time of purchase.

Shipping:

Shipping areas:

In Spain:

Shipments are made to Spain (Peninsula) and the Balearic Islands.
No shipments are made to the Canary Islands, Ceuta and Melilla.

For other countries:

They are indicated at the time of purchase.
Attached table with rates and restrictions according to the country

Delivery times:
In Spain:

If the product is in stock, the order will be sent immediately to the delivery address indicated by the customer and delivered within 2 to 6 working days from the time the order is processed.

For other countries:

If the product is in stock, the order will be sent immediately to the delivery address indicated by the customer and delivered within 7 to 30 working days from the time the order is processed.

If there is any unforeseen event in the delivery of the order, we will contact you through your email address and, which we request when making the purchase on the web, to find a solution.
Alternatively, we could contact you by phone, if you had provided it, or directly attempt a second delivery at the address provided. If the product has not been contacted or delivered on the first or second visit, the customer will be responsible for contacting the carrier or PERE VENTURA I FAMILIA via email and will assume the additional costs that successive deliveries may entail.

Carriers

PERE VENTURA I FAMILIA S.L. will choose the carrier that it considers most suitable to fulfill the delivery in the established conditions and deadlines.

In the event that one of the deadlines is modified, the Customer Service of PERE VENTURA I FAMILIA S.L. will communicate, either by email or phone call, the approximate delivery time for the total shipment of your order. Similarly, you will be kept informed of any variation that may arise from said term.

Orders will not be served in PO boxes. We reserve the right to withhold shipping for orders with wrong addresses. In any case, we will contact you according to the information provided for any incident or doubt that may arise in the processing of your order.

Common tax systemthe added value of the European Union

In accordance with the provisions of Law 37/1992, of December 28, regulating said tax and European Directive 2008/8 / EC, the operation may be exempt or not subject to it depending on the country of residence of the buyer and the the condition in which the same acts (employer / professional or individual). Consequently, in some cases the final price of the order may be altered with respect to the one displayed on the website.